BugAware Bug Tracking Software made Easy
Jackal Software Pty Ltd

Not Registered? | sign in  
Help desk
Contact Us
Product Overview
-What is BugAware?
-Free Account
-Bug Tracking Banter

-Video Tour [New]
-Creating Tasks
-Email Alerts
-Support Queues

Help desk
-User Guide
-Setup and Installation
-Using BugAware
-Contact Us

Live Demonstration
-Log in as Manager
-Log in as Developer
-Log in as Support

Designer Netbook Cases
For Dell mini, Hp Mini, MSI Wind, Asus Eee PC and Asus Aspire One.
Loki Design Netbook Cases - Software for you Hardware
Loki Design Netbook Cases - Software for you Hardware

Click here to Advertise
Your product description.
Your Logo.
Your Website.

Tour of BugAware 7.0 features

External Users

If you wish to give your external clients access to create tasks in BugAware for which you do not have an account defined, you can create an External Access page. These pages can be presented to your clients as support pages, and tasks can be assigned to a default help desk user.
You can also associate a mailbox with your external access record, which allows BugAware to read and convert incoming emails into tasks. Through the combination of external access records and support queues, you can streamline and automate your incoming Help desk enquiries.

Give your clients open access to log trouble tickets

<< Manage Users >> System / Project Configuration